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CRM-Teleshopping
 
Advanced Teleshopping-CRM(ATS-CRM)
Revolutionize your Teleshopping Business


Our CRM Product guarantees revolution to your teleshopping business. It is the ultimate next generation solution to keep your business strings tied together. With every new feature release, it keeps you a step ahead in the ever growing competition. Our experts have been doing hard work constantly and experience has guided us to create ultimate package with easy to use, smart features. By adopting our CRM, customers have experienced a huge positive drift in their business.

Product Highlights:-
  • All important modules integrated in a single software
  • More than 25 useful modules including dealer/distributor
  • More than 100 types of reports on a single click with export option
  • 5 to 6 level hierarchy for different modules
  • Fully dynamic and efficient software
  • Integrated with dialer
  • Every order has to go through various process before it is finally disposed as cancel, thereby making every customer valuable
  • Minimum data entry
  • Various efficient inbuilt mapping logics to give a better financial control
  • SMS integration at various stages with customized text option
  • Interactive dashboard for various users showing their performance at a glance
  • Highly secure system
  • User friendly-easy to learn
  • Media management to find out profitable deals
  • Many and many more…

Dashboard-Screenshot: showing modules

ADMINISTRATOR:-
  • Ultimate power holder
  • Can update most of master tables directly
  • Can view all reports directly for every enquiry, each agent, day to day wise reports, each distributor/dealer etc.
  • Can manage call center users, distribution users, media, GPO, Regional Head Manager, Stock etc.
CALL CENTER:-
  • Agents are grouped together under team leader
  • Team leader approve orders punched by agents
  • Team leader grouped under assistant/floor manager
  • Floor/assistant manager monitor team leaders
  • Floor/assistant manager are grouped under call center manager
  • Call center manager monitor Floor/assistant manager
  • And lastly call center head monitors whole call center

DISTRIBUTION:-

Zonal Executive(ZE):
  • ZEs’ work on orders which are pending, on hold etc.
Regional Manager(RM):
  • RMs’ work on approve stock requisition of dealer and collect payments form dealer
  • RM solves issues and problems of dealer
Zonal Manager(ZM):
  • ZMs’ is overall manager of ZE and RM

DISTRIBUTOR/DEALER:-
  • Most interactive and useful dashboard
  • Graphs and charts for orders
  • Many useful reports
  • Performance reports
  • Reduced manual paper entry resulting reducing human errors.


Interactive Dashboard-Useful for users to analyze their Performance



MEDIA:-
  • Unique and highly sophisticated
  • Agent no longer need to ask customer about slot of channel they watched and called.
  • Media section includes every information for channel.
  • It stores information for every slot of tape broadcast
  • Media reports helps in detecting which channel slot is most watched and produces most orders.

Other Key Features:-

Accounts: Customer care:
  • A separate and dedicated agent team with full details of customer for taking calls for order enquiry, money back, value back, complaints etc.
cancellation module:
  • Customers of cancelled orders by dealers are called back to reconfirm order status thus improving delivery number
Accounts:
  • A whole new module for maintaining accounts
  • Maintains debit of dealer, approves stock against dealer credit.