Streamline IT Operations with Proven ITSM Implementations on
Jira & ServiceNow
What is ITSM Implementation?
At Kansoft, we specialize in end-to-end ITSM implementation—from requirement gathering to tool configuration and team onboarding. Whether you’re just getting started with ITSM or transitioning from a legacy system, our certified experts help you adopt the right solution tailored to your needs—be it Jira or ServiceNow—for faster response times, better service delivery, and long-term scalability.
Jira Service Management Implementation
ServiceNow ITSM Implementation
Assessment & Planning
We understand your current processes, pain points & map ITIL needs
Tool Selection & Architecture
Jira vs. ServiceNow, based on fitment & ROI
Configuration & Customization
Tailor workflows, SLAs, roles, and automations
Testing, Go-live & Training
End-to-end UAT, user onboarding, and documentation
Why Choose Kansoft for ITSM Implementation?
Let’s Build a Modern ITSM System Together
We’ll help you choose the right platform and implement it the right way.Jira is ideal for agile, development-focused teams, while ServiceNow offers more comprehensive ITSM capabilities for enterprise-wide service management.
Yes, we provide seamless migration services from tools like Freshservice, Zoho, and others—with minimal disruption to your operations.
Absolutely! We offer ongoing support, maintenance, and training to ensure your ITSM system runs smoothly.
Implementation usually takes 4–8 weeks, depending on the complexity, modules, and custom requirements.